Terms of Use
These terms of use (the "Terms of Use") govern your use of our website www.abservetech.com (the "Website") and our "Foodstar" application for mobile and handheld devices (the "App"). The Website and the App are jointly referred to as the "Services"). Please read these Terms of Use carefully before you download, install or use the Services. If you do not agree to these Terms of Use, you may not install, download or use the Services. By installing, downloading or using the Services, you signify your acceptance to the Terms of Use and Privacy Policy (being hereby incorporated by reference herein) which takes effect on the date on which you download, install or use the Services, and create a legally binding arrangement to abide by the same.
Privacy Policy
We ( Bundl Technologies Private Limited, alias "Foodstar" ) are fully committed to respecting your privacy and shall ensure that your personal information is safe with us. This privacy policy sets out the information practices of www.abservetech.com ("Website") including the type of information is collected, how the information is collected, how the information is used and with whom it is shared. Reference to "you" in this Privacy Policy refers to the users of this Website whether or not you access the services available on the Website or consummate a transaction on the Website. By using or accessing this Website, you agree to the terms and conditions of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) in any manner as described in this Privacy Policy and further signify your agreement to this Privacy Policy and the Terms of Use (being incorporated by reference herein). If you do not agree with the terms and conditions of this Privacy Policy, please do not proceed further or use or access this Website.
Cancellations and Refunds
(a) As a general rule you shall not be entitled to cancel your order once you have received confirmation of the same. If you cancel your order after it has been confirmed, Foodstar shall have a right to charge you cancellation fee of a minimum INR 75 upto the order value, with a right to either not to refund the order value or recover from your subsequent order, the complete/ deficit cancellation fee, as applicable, to compensate our restaurant and delivery partners. Foodstar shall also have right to charge you cancellation fee for the orders cancelled by Foodstar for the reasons specified under clause 1(iii) of this cancellation and refunds policy. In case of cancellations for the reasons attributable to Foodstar or its restaurant and delivery partners, Foodstar shall not charge you any cancellation fee. (b) However, in the unlikely event of an item on your order being unavailable, we will contact you on the phone number provided to us at the time of placing the order and inform you of such unavailability. In such an event you will be entitled to cancel the entire order and shall be entitled to a refund in accordance with our refund policy. (c) We reserve the sole right to cancel your order in the following circumstance: (i) in the event of the designated address following outside the delivery zone offered by us; (ii) failure to contact you by phone or email at the time of confirming the order booking; (iii) failure to deliver your order due to lack of information, direction or authorization from you at the time of delivery; or (iv) unavailability of all the items ordered by you at the time of booking the order; or (v) failure due to reasons beyond our control or attributable to the Vendor.
Terms of Use for Foodstar ON-TIME / Assured
These terms of use (the "Terms of Use") that govern your use of our service Foodstar ON-TIME / Assured ("ON-TIME" / "Assured") on our website www.abservetech.com (the "Website") and our Foodstar application for mobile and handheld devices (the "App"). The services on ON-TIME / Assured available on our Website and the App are jointly referred to as the "On-Time Delivery". Please read these Terms of Use carefully before you use the Services. If you do not agree to these Terms of Use, you may not use the Services. By using the Services, you signify your acceptance to the Terms of Use and Privacy Policy (incorporated by reference herein) and creates a legally binding arrangement to abide by the same.